Attendance & Cancellation Policy

Attendance & Cancellation Policy

We understand that not everyone can get to class each week and some circumstances are out of our control but if you are unable to attend a class, please give us as much notice as possible.

Many classes are some have a waiting list. Early notice will give us ample time to offer your place to someone else. It will also help us to plan classes more appropriately.

Non-attendance without ample notification will result in you being charged for your session.

Core Fusion Pilates & Pole has a cancellation policy of 12 hours for group classes and 24 hours for studio sessions. Without such notification you will be charged for your session.

Pole Class Attendance - If you cannot attend your regular class, please let us know as early as possible so your pole is free for someone else who may wish to do a make-up or extra class. You can then organise a make-up class within the same 8 week term.
A no-show without notification will result in loss of that option and Priority for makeup classes is given to those who have given early notification of non-attendance. All make-up classes are subject to availability
Pole make-up classes must be a pole class of the same or lower level, Open, Lyrical or Exotic Pole, Practice time  or Stretch

 

All class payments have expiry dates

  • PILATES BLOCK PURCHASES - two months for blocks of 5, four months for blocks of 10 and six months for blocks of 20.
  • ALL COURSES in PILATES and POLE - expire at the conclusion of the booked term

  • SINGLE CLASSES - Valid for the day purchased

All payments are non-refundable but may be transferred to another person or session type and used by the expiry date. (calculated from purchase date)

Please ensure you have confirmed your place in the correct class before making payment.